Plugin not working

  • Resolved bredamcguigan

    (@bredamcguigan)


    3 weeks ago

    Hi, I’m using version 1.3.89 and i can’t set up a new calendar, it says:

    There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.

    in the drop down fro PayPal settings.

    I get the same if I click Manage Settings on an older calendar.

    Can you help?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please double check the version number of the plugin you are using (version number that appears in the Plugins menu). According to the description of the error, you may be using an outdated copy of a commercial version plugin.

    Check the version number in the following area:

    https://abc.dwbooster.com/images/articles/plugin-version.png

    Thank you for using the plugin!

    Thread Starter bredamcguigan

    (@bredamcguigan)

    HI,

    I am using version 1.3.90 now and still the same error on the Paypal settings area:

    https://prntscr.com/aB3yYR4ZXV1j

    Can you have a look again?

    thanks

    Breda

    Thread Starter bredamcguigan

    (@bredamcguigan)

    Any update on this as I need to get a form online?

    Thanks,

    Breda

    Plugin Author codepeople

    (@codepeople)

    Hi,

    That screenshot and that version number is from the listing in the WordPress directory, but the one installed in the “Plugins” menu of your website is a different version number.

    Check in your website the version number that appears exactly in this area:

    https://abc.dwbooster.com/images/articles/plugin-version.png

    Please check that and confirm.

    Thank you.

    Thread Starter bredamcguigan

    (@bredamcguigan)

    HI,

    When I checked the plugin version today it was giving me 7. which was very strange. I uploaded the latest version, it said you do you want to downgrade, so I did and it appears to be working again!

    Thanks

    Breda

    Plugin Author codepeople

    (@codepeople)

    Hi,

    OK, remember to check the public booking form to confirm that the complete booking submission process is correct.

    Thank you for the feedback!

Viewing 6 replies - 1 through 6 (of 6 total)
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