Plugin not working

  • tsheridan

    (@tsheridan)


    11 months ago

    I have an email opt-in at the bottom of each page, and the plugin is NOT blocking the emails I have added in the form settings. I am getting spammed with emails ending in @mail.ru, @yandex.ru, @ru, and I have tried blocking both the domain and the actual email address. I’ve tested myself and it’s not working and the emails are getting added to my list, which is really annoying having to manually remove them because they are spammers. What could be the reason the plugin isn’t working? I am running the most current version of WP and Elementor Pro.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author DeveloperWil

    (@developerwil)

    In the email blocklist, ensure that you don’t have spaces in between the comma-separated list.
    e.g.
    Wrong: @mail.ru, @yandex.ru, @ru
    Correct: @mail.ru,@yandex.ru,@ru

    I’ve put a note in to parse spaces programmatically but for now, try removing the spaces and that should work. BTW Elementor forms will automatically reject @ru because it’s not a properly formatted email address. Email addresses require the TLD and another subdomain after the @.

    See the recording: https://www.loom.com/share/a29e4c774f3f48608b31be7f2346bd94?sid=8ba0fdc6-cfde-462e-80dd-785898ff22cd

    WordPress 6.5.2, Elementor 3.20.4, Elementor Pro 3.20.3, Email Blacklist for Elementor Forms 1.0.0

    Let me know if this resolved your issue.

    Wil.

    Thread Starter tsheridan

    (@tsheridan)

    Thank you so much, that worked!

Viewing 2 replies - 1 through 2 (of 2 total)
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