Plugin not working

  • Resolved wendysocial

    (@wendysocial)


    1 year, 4 months ago

    Hi!

    I have created a website with Elementor and Royal addon. Until recently everything was ok. Now it’s like this, when you go to the website, you see only plain text. All function, colors etc are gone.

    When I go into the Elementor builder, everything looks as it should. So I assume that the plugin or the theme from Royal Addon is the problem?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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