plugin not working

  • Resolved barad316

    (@barad316)


    1 year, 2 months ago

    i configured all well and the API Connection Status show OK
    but on the checkout page no matter what address i input the live rates don’t work.
    it always show’s

    There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

    The page I need help with: [log in to see the link]

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  • Plugin Author grola

    (@grola)

    Hi,

    Have you checked “Enable FedEx Global Shipping Method”?
    If not, check this option.
    If so, enable debug mode and as an administrator you will be able to see the requests and responses on the checkout page. Please paste your request and response here.

    Best regards
    Grzegorz

    Plugin Author grola

    (@grola)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    If you have any additional questions, let us know, we’ll be happy to help.

    Best regards,
    Grzegorz

Viewing 2 replies - 1 through 2 (of 2 total)
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