Plugin Not Working

  • Resolved Ale

    (@aleloiacono)


    2 years, 8 months ago

    Hi,

    I’ve searched on the support forum about this and found related topics, but the solutions on those threads haven’t helped me so far.

    I can’t get the plugin to work and I get nothing on the log. I have authenticated to Google, de-authenticated and authenticated again. I’ve visited https://myaccount.google.com/permissions and can see that “GSheetConnector for WP Contact Forms” has access to “See, edit, create, and delete all your Google Sheets spreadsheets”, “See information about your Google Drive files” and “Associate you with your personal info on Google. See your primary Google Account email address.”. So, that looks OK.

    I have added the following code to wp-config.php:

    // Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
// Use dev versions of core JS and CSS files
define( 'SCRIPT_DEBUG', true );

    Replacing:
    define('WP_DEBUG', false);

    But still log file is blank. What else can I do?

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Ale

    (@aleloiacono)

    Hi again,

    Problem solved! Didn’t realize I had to manually place the headers!

    Thank you

    Plugin Author westerndeal

    (@westerndeal)

    Hello, @aleloiacono
    Thanks for getting in touch

    Yes, Mainly users forget to add headers in the sheet or forget to allow the required permissions to write in the sheet. (we have mentioned this in the doc and also created a video for this!)

    Well, I am happy to see that issue is resolved.
    If you have any issues or questions in the future, know that we are here to help you!

    Thanks
    Abdullah

    Thread Starter Ale

    (@aleloiacono)

    Hello @westerndeal

    Thank you for your response!

    Have to say, very useful plugin!

    Ale

    Hi Westerndeal!

    I have similar problem.

    I can’t get the plugin to work and I get nothing on the log. I have authenticated to Google, de-authenticated and authenticated again.

    Did some test form filling, but nothing happend in spredsheet, and also in log.

    How can I go forward now?

    Imi

    Plugin Author westerndeal

    (@westerndeal)

    Hello @hangu-deko
    Can you confirm you have enabled the debug error from wp-config.php to see the errors in the debug.log file under the wp-contents directory?

    Also, have you passed the field names as a header in the configured google sheet?

    Let us know

    Thanks
    Abdullah

    Hi Abdullah,

    Yes, define(‘WP_DEBUG’, true); , and nothing see in /wp-content/plugins/cf7-google-sheets-connector/logs/log.txt

    Yes, every field has copied from the form, double checked.

    Any other idea?

    Imi

    Plugin Author westerndeal

    (@westerndeal)

    Hi @hangu-deko,

    The debug file is created under the wp-content folder if there is an error and you have defined define(‘WP_DEBUG’, true);

    Make sure you have added the correct Sheet Name, Sheet Id, Tab Name, and Tab Id for the connection settings, and also provide required permissions while authentication.

    Here is a document that you can refer to and have a quick fix.

    If still nothing works then you can connect us via our Web Chat support or open a ticket for your issue.

    Thanks
    Abdullah

Viewing 7 replies - 1 through 7 (of 7 total)
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