Plugin not visible on sidebar

  • Resolved ruepointmarketing

    (@ruepointmarketing)


    1 year, 1 month ago

    Hello,

    I installed and activated the plugin but it is not visible on the left sidebar of the admin view so I can’t access its features. I tried looking under any other menu item like Appearance, Settings or Users, but nowhere to be found. On your screenshots I see it should say Extend/Manage but no such item is on the menu. How can I find the plugin and open its functionality to create a new post type?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TotalPress.org

    (@totalpressorg)

    Hi @ruepointmarketing

    Can you attach a screenshot of your dashboard with the menu Extend/Manage opened?

    WordPress version? Active plugin list? Used theme?

    Many thanks

    Thread Starter ruepointmarketing

    (@ruepointmarketing)

    Hello @totalpressorg

    I can’t show you a screenshot with the menu item open because the whole problem is that the menu Extend/Manage is not visible ??

    See here how the dashboard looks: https://imgur.com/d3hisOi
    Used theme: Sultin on Elementor

    Plugin list: AJAX Thumbnail Rebuild, Akismet Anti-spam, Contact Form 7, Contact Form 7 Gated Content, Cookie Notice & Compliance for GDPR / CCPA, Custom post types, Elementor, Essential Addons for Elementor, Fluent Forms, FluentSMTP, Happierleads, Happy Elementor Addons, HubSpot All-In-One Marketing, Jetpack, Jetpack Boost, Kirki Customizer Framework, Layout Grid, One User Avatar, Page Optimize, Premium Addons for Elementor, Rank Math SEO PRO, Site Kit by Google, Smart Slider 3, Sultin Classy Extension, Unlimited Elements for Elementor, WP Migrate Lite, WPCode Lite

    Plugin Author TotalPress.org

    (@totalpressorg)

    Hi @ruepointmarketing
    we were unable to replicate the reported bug.

    Have you activated the debug file? Could you paste any plugin related errors here?

    Many thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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