Plugin not placing orders on hold when “in review”

  • Resolved eltoucano

    (@eltoucano)


    3 years ago

    We have some basic rules in Stripe that places some transactions into “review”.

    Using this plugin, orders are given “Processing” status instead of “On Hold” when a Stripe review rule is triggered.

    Previously (when using the Woo Stripe plugin) when a transaction was “in review” Woocommerce gave these orders status “On Hold”.

    How can we configure this plugin to place orders “On Hold” when they are in Stripe review?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Carmin

    (@carminb)

    Hi @eltoucano,

    Do you know which webhook event is triggered within Stripe when the transaction is set to review?

    Kind Regards,

    Carmin

    (@carminb)

    I did a little digging and it looks like the event review.opened and review.closed are triggered when the transaction is set to review status.

    I will send this along to the developers to have it added.

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin not placing orders on hold when “in review”’ is closed to new replies.