Plugin Not Mapping Surveys from Luminate

  • I’ve spent 3 weeks trying to get this plugin to work on my site. I’ve double and triple checked that all my information is correct to connect the plugin to my Luminate API. But when I try to click the Survey Drop Down, I get nothing. I’d like to have access to my surveys so I can map responses from the site forms directly into my Luminate set up. Can you please let me know what’s going on with this and if there’s any way to fix it?
    Thanks,
    Nora

    The page I need help with: [log in to see the link]

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  • Plugin Author cornershop

    (@cornershop)

    Hi Nora,

    I’m so, so sorry for the delayed response on this, and I apologize for the trouble that you’ve been having! We are aware of an issue with the Survey drop-down menu displaying no items and are fixing it in a future release. I will let you know when the release is available. In the meantime, please let us know if you have any other questions!

    Cornershop Creative

    Plugin Author cornershop

    (@cornershop)

    Hi Nora,

    Our newest plugin update, v1.1.1., fixes the Survey mapping issue. Please upgrade your plugin and let us know if you still have trouble.

    Thanks!
    Bethany

Viewing 2 replies - 1 through 2 (of 2 total)
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