Plugin not filtering by subcategory if parent category is pressed

  • Resolved techwpdrift

    (@techwpdrift)


    2 years, 3 months ago

    Hi, the title sums up the problem. Is it normal that when we press a category and then a subcategory within that category, we don’t see just the subcategory products?

    Filter by product tags
    Filter logic OR
    If we change filter login to ON, it works fine but when we press a subcategory, all the other tags disappear.

    How can we do to just show the subcategory products even though category is pressed too? and without losing all the other filters shown in the first instanca?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author stepasyuk

    (@stepasyuk)

    Hi @techwpdrift

    It would be better if you will provide link to the page, where you got this problem.

    But it seems it is correct behaviour, but you expected another. I have to say that filtering is process of narrowing of posts that you see on the page before filtering. In other words you can not add new posts from another Categories if you already opened a Category, but only narrow post list by selected criteria from the initial post list.

    Thread Starter techwpdrift

    (@techwpdrift)

    Hi @stepasyuk , let’s see if I can explain it. Imagine you have the following categories

    Category 1
    Subcategory 1.1
    Subcategory 1.2
    Subcategory 1.3

    Category 2
    Subcategory 2.1
    Subcategory 2.2
    Subcategory 2.3

    Category 3
    Subcategory 3.1
    Subcategory 3.2
    Subcategory 3.3

    If we press Category 2, we view products from category 2 but if we then press Subcategory 2.2, nothing change, we keep seeing the products from Category 2 but not the ones from Subcategory 2.2 filtered

    On the other hand, why all the other categories get hidden when we press Category 2? Can we keep the remaining ones visible? It’s better for usability. If not, users have to uncheck the selected categories in order to be able to view the remaining ones.

    Thanks

    Thread Starter techwpdrift

    (@techwpdrift)

    @stepasyuk hello?

Viewing 3 replies - 1 through 3 (of 3 total)
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