plugin not displayed properly sometimes

Dear chengyao09,

Please go to Settings Smart Load and set it to Yes. This will allow having a faster load, since the issue might be connected with the load. Thank you.

Thank you for you reply. I changed the settings.
But unfortunately, that does not solve the problem. It still happens sometimes.

Dear chengyao09,

Could you please tell us the browser you use for testing it out?

I am using Chrome, Version 45.0.2454.101 m

I also test it on IE9 using Browserstack.It seems fine..

But is has the same problem on IE 11.

Thank you!

Just to let you know, I tried again on that link.

When I right-click on “HOME” and open the page in a new tab, the Slider displays properly, while it does not if I left-click it.
I even change changed the link target in the menu settings, and checked the box to let it open in a new window/tab. In this way, it is still not displaying properly when I left-click the “HOME” button.

Just asking, have you seen how it looks when it is not displaying properly?

Thank you so much for your help.

BTW, just for your reference, I use the $30/per year version. Although I don’t think there will be difference if I used $40 version.

Dear chengyao09,

Please provide us your email, we will send you a custom version to test it out. Thank you.

Wow that is awesome. Thank you so much.
my email address is [email protected]
Does that mean I need to make the sliders again, using the new version?
It won’t take a very long time. I am just asking.

Thank you again!

Dear chegyao09,

We have emailed you the custom version. Thank you.