• Resolved bernchen7

    (@bernchen7)


    Hi

    Been using your plugin across a few websites, primarily for gsuite customers.
    Awesome plugin and guide!

    But i wish to highlight a unique situation in which the plugin causes a wordpress error for one site.
    The site is still under wp5.5 reason being that the theme used is no longer updated by theme author, updating the site to the latest version will render the site unuseable.
    I discovered only your plugin caused the error (i deactivated each plugin one by one)

    The error i received is:
    include(/home/ksmassag/*URL hidden*/wp-content/plugins/wp-mail-smtp/vendor/composer/../../vendor_prefixed/guzzlehttp/psr7/src/MessageTrait.php): failed to open stream: No such file or directory in /home/*URL hidden*/wp-content/plugins/woo-discount-rules/v1/vendor/composer/ClassLoader.php on line 444

    Understood this is related to one plugin called woo discount rules but deactivating this particular plugin didn’t resolve the wp error.

    Do u have any link to your previous versions that is suitable for wp5.5 use?
    The current i am using is 2.8
    Thanks!

    • This topic was modified 3 years, 8 months ago by bernchen7.
    • This topic was modified 3 years, 8 months ago by bernchen7.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    Hi @bernchen7,

    I just checked and our plugin (v2.9.0 – latest version) does have the .../vendor_prefixed/guzzlehttp/psr7/src/MessageTrait.php file in it.

    Do you have this issue with our latest version v2.9.0 or v2.8.0?

    If it’s v2.8.0, please update to the latest version and let me know if that works OK. If it’s v2.9.0, please uninstall the plugin and install it again.

    Maybe one of the files was not successfully created when you installed our plugin, and that’s why the missing file error is showing up?

    Our plugin is compatible with WP version 4.9 and higher, so 5.5 should not be an exception.

    Let me know how it goes.

    Have a nice day!

    Thread Starter bernchen7

    (@bernchen7)

    Hi, after updating and activating it, it still crashed.
    But i removed and reinstalled the latest version, it seems to work now.
    Will monitor and let u know if i run into it again. thanks for the tip!

    Plugin Author Gregor Capuder

    (@capuderg)

    HI @bernchen7,

    thanks for letting us know and I hope it works OK now ??

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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