Plugin not allowed?

  • I was advised to try your plugin, but on the plugin page for WordPress, there is a message saying that it is not allowed due to performance, security and compatibility concerns.

    I don’t know if this is new or not, but I see that it was updated 3 months ago.

    Any idea what is going on and if I can use this?
    Jon

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Need more info. Works fine.

    Thread Starter gatehealing

    (@gatehealing)

    On the Add Plugin page, when you type w3 total cache in the search box, all of the possible plugins to choose from show up. In the upper right corner of the w3’s box, where the install button would usually be, is a message “not available” with a question mark under it that when hovered over gives the message about security, compatibility, etc.

    I’m not seeing that I can do a screenshot, but if I can, could you let me know how and I’ll put one up.
    Thanks
    JOn

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello, First of all, sorry for the late response and the issue you are having.
    I believe this might be a hosting issue. Some hosts do not allow W3TC to be installed. Usually, it’s those who provide their own caching. Who is hosting your site? Also, make sure that your WordPress installation is up to date
    Please make sure to update W3TC to the latest version as a lot of fixes have been applied.
    Please give us a feedback and we can close this topic.

    Best Regards,

    Marko

Viewing 3 replies - 1 through 3 (of 3 total)
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