• Resolved Shaolin

    (@shaolin)


    Hi, I’ve been using this plugin for a while with no problem. Recently upgraded the site using Elementor and a number of addons, bare theme – Hello Elementor.

    While I got everything set up I deleted the cache and deativated. When I was ready I reactivated. That was the start of my problems. The minite I activate it, it doesn’t matter whether the cache is enabled or not, but the Home Page category boxes don’t appear on Brave, Microsoft Edge, Chrome and Android. Firefox is okay half the time but then go there again same problem. Also the menu has issues where it doesn’t drop down for the submenu.

    Both the category grid and main menu are The Plus add on for elementor. Even if I delete them from the page, still have issues. Server is Litespeed PHP 7.4

    I’m hoping there is a fix for this as it’s a very busy site with lots of vistors and needs a cache. I really don’t want to have to experiment with another caching system.

    I’m using version 3.3.1 of the lightspeed plugin btw. WordPress 5.4.2 (not ready to upgrade to 5.5 as many plugins aren’t ready yet. Server is Litespeed and PHP 7.4

    • This topic was modified 4 years, 7 months ago by Shaolin.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I don’t see the cache header …

    View post on imgur.com

    if you meant this part at bottom of HTML source code

    <!-- Page supported by LiteSpeed Cache 3.4 on 2020-08-29 14:59:12 -->

    it’s always there , as long as you have LSCWP enabled , and each time you refresh it , you will see time changed, that means page is generated in real time instead of cached, if page is cached, that timestamp won’t change.

    <!-- Page supported by LiteSpeed Cache 3.4 on 2020-08-29 15:00:08 -->

    if page is cached, you will see header “x-litespeed-cache :hit” , like below screenshot

    View post on imgur.com

    Best regards,

    Thread Starter Shaolin

    (@shaolin)

    Well that’s interesting because it showed requests reduced at GTMetrix and it reported scores it is cached, and it was faster like that than without the cache being enabled!

    I have now enabled the cache, and on the plus side it is no longer acting weird with half blank pages and disappearing header. It also doesn’t seem particularly slow this time but GTMetrix says it takes 9 secs to load when previously it was around 5.4 when the cache wasn’t enabled. However I kept retesting it there and eventiually it loaded in 4.3 (3.4 using their Chrome test)

    I haven’t done anything on the site since I last spoke to you when enabling the cache made everything go haywire, and I’ve been speaking to the host to see if there is anything on the server causing it to behave this way (they said not). And yet it is now behaving, seemingly!

    I’ve checked in Microsoft Edge which was previously messed up when plugin was merely activated and that is looking fine – and cached. So I think it is working. And I got no idea how, as nothing was touched since yesterday when it wasn’t working.

    So, I’m going to risk putting it back on the live site. Yay!

    Just one thing, when I request a domain key again (I deleted it when I had to delete all trace of it before reinstalling) will it re-optimise images. The thumbs have all been regenerated and changed sizes with the new theme, am I going to run into another issue?

    (and how do I remove the site links from this page, we just had to increase the CPU as it was hitting it’s limits so don’t want people who may be reading this thread to click it and suck up resources. ??

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    No , refresh domain key won’t re-optimize images.

    Sadly you can’t … only moderator can edit previous post.

    Best regards,

    Thread Starter Shaolin

    (@shaolin)

    Okay thanks. I’ll be deleting the staging site anyway I’ve moved it to a seperate site so I don’t use the resources on the live.

    Thanks for all your help, I’m really happy it looks like I can use your plugin again (I tried virtually all the other ones and didn’t like them but thought I’d have to abandon yours, so all is right with my world now. Phew! ??

    Thanks again!

    Hey mods, can you remove my site links please or delete the thread? It was a problem that was specific to my situation so don’t think it could help anyone else reading it. Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Plugin no longer works for me :(’ is closed to new replies.