• Resolved mseb

    (@mseb)


    Hi, we just had to deactivate Amazon Pay plugin as choosing it as payment option, the circle kept spinning during checkout and nothing happened… Did the same happen to others? All other payment methods work without issues.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @mseb ,

    please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Also, do you remember if some plugins or the theme were recently updated? Or maybe some changes were made to the site?

    Best,
    Christian

    Thread Starter mseb

    (@mseb)

    ok, just submitted the case there, and no significant updates were made…

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 4 replies - 1 through 4 (of 4 total)
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