[Plugin: NextGEN Gallery] Options page and Add Gallery went blank

Hi.
Same here. Even after an upgrade to WP 3.3.1 my Nextgen Add Gallery and Options pages appear blank. The remaining Nextgen pages display fine and the remainder of WP works nicely as well.

When viewing the page source of the blank Add Gallery or Options page (right click View Page Source), the full code seems to be present, but simply isn’t displayed/ visible.

Deactivating all but the Nextgen plugin has not made a difference, unfortunately.

When using the plugin testing feature within Nextgen, all tests return a green tickmark. Below is a quick overview of my server settings:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 36.15 MByte
MYSQL Version : 5.1.43-nmm4-log
SQL Mode : Not set
PHP Version : 5.2.12-nmm2
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 64
PHP Max Upload Size : 200M
PHP Max Post Size : 200M
PCRE Backtracking Limit : 500000
PHP Max Script Execute Time : 300s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

Graphic Library

GD Version : bundled (2.0.34 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : Yes
GIF Read Support : Yes
GIF Create Support : Yes
JPG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : Yes
XBM Support : Yes
JIS-mapped Japanese Font Support : No

Would appreciate any further help and support.

thanks a lot in advance!

As a quick follow-up to the above: I found posts regarding an earlier version of Nextgen where this issue was discussed and apparently resolved by increasing the PHP Memory Limit.

I gave this a try, by adding

php_value memory_limit 256M
to my .htaccess file in the WP root directory

as well as adding the following row to my wp_config.php
define(“WP_MEMORY_LIMIT”, 256);

Unfortunately, to no avail.

For completeness, here are the updated server settings:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 36.15 MByte
MYSQL Version : 5.1.43-nmm4-log
SQL Mode : Not set
PHP Version : 5.2.12-nmm2
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 256
PHP Max Upload Size : 200M
PHP Max Post Size : 200M
PCRE Backtracking Limit : 500000
PHP Max Script Execute Time : 300s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

Graphic Library

GD Version : bundled (2.0.34 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : Yes
GIF Read Support : Yes
GIF Create Support : Yes
JPG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : Yes
XBM Support : Yes
JIS-mapped Japanese Font Support : No

Lastly, I am hosted by all-inkl.com – not sure if this may provide any further leads as to what causes the Add Gallery and Options pages to appear blank.

thanks.

Please feel free to close this thread.

I have found my error/ root cause: the version of my WordPress theme was dated and caused all of the above issues.

Now everything works like a charm: WordPress 3.3.1 and Nextgen 1.9.1

What do you mean by that? The version was dated.

Ok, got it. Fixed it. Thanks.

I am having this problem again after the latest WP update – and my theme IS up to date. I can add galleries, but the Options page is blank – and as above, when I view the source, the code seems to be there. Any help?

Im with the same problem, the problem comes other time and viewing it seems nots problem of memory (Im 512M)

Im with wordpres 3.4.1 and Nextgen 1.9.3

Any update on this? I’m having the same issue.