[Plugin: NextGEN Gallery] Error 500

I have the same problem. It is the third time I upgrade the plug-in and I still can’t make it work. When I try to activate it, I get the message “Error 500 – Internal server error”

I already asked WordPress and my Hosting Server about this, tried all the proposed ways to solve it, but still didn’t work.

Can you please help me?

Thanks

Check the error logs it will give you more info what can cause the Error 500.

But I don’t have access to the error logs. I asked the hosting server about it and the have limits for it and said I can’t have access to it.

I’ve tried a lot of things to get rid of this error, none of them worked and my admin panel crashes. So I reset the plug-ins through FTP to have back the access to the admin panel, and get a message on the top of the page that says:

“Please update the database of NextGEN Gallery. Click here to proceed.”

I click to proceed and get the following message:

“Could not find NextGEN Gallery database tables, upgrade failed !

Upgrade finished…”

Any help?

Thanks

I had a problem, turned out forcing use of php5 by editing the .htaccess file solved it.

Someone gave me this clue too, but as I am not a programmer, I don’t know how to edit .htaccess. What/how exactly should I edit in the file?

Thank you for the help.

Jane

Hey, I got it!
I added the line “AddType x-mapp-php5 .php” to the .htaccess file and it worked.

Thank you all for the help!

Hi
Sorry I forgot to come back to this. I found that during the plugin upgrade (NextGen Gallery) for some reason the .htaccess file was removed, so the site reverted back to PHP4.
Replacing the file with solved all the issues I was having.
Thank for the help!

I got this problem too! I checked error_log and it says about the memory_limit.

I changed from 32M to 48M and it’s running properly again.