Plugin makes checkout VERY SLOW

  • Resolved Ethan5150

    (@ethan5150)


    1 year, 11 months ago

    I have disabled the plugin because it makes the checkout process ridiculously slow. Once the PLACE ORDER button is placed there is a long lag before the confirmation screen appears. Bummer ??

    The page I need help with: [log in to see the link]

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  • Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @ethan5150

    The plugin is disabled so I am unable to check its checkout behavior.

    Please make sure the page used as Checkout contains the required [woocommerce_checkout] shortcode.
    Also check what version of PHP the site is using – we know of a case where the form did not load when the admin changed the PHP version to 8.0.25.
    It will also be helpful for us (to diagnose the problem) to enable the plugin and check the errors that will appear in the console when sending the form.

    Please also write what was the configuration of the plugin – it is possible that another plugin uses fields that have been disabled etc. and this causes long processing of the form.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    I am marking this topic as resolved as we have not received any new replies. Please let us know if you need our help again.

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