Plugin locks me out

  • Resolved sherissa_r

    (@sherissa_r)


    9 months, 4 weeks ago

    The plugin keeps locking me out. If I disable the plugin by renaming it, then I am able to log in.

    ERROR: Your answer was incorrect – please try again.

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  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @sherissa_r

    ERROR: Your answer was incorrect – is generally raised if you have maths captcha on and you try input incorrect answer of math question.

    Which page you try to login is it wp-login.php or front end ?

    Do it shows the maths question as input for captcha?

    https://snipboard.io/AzMoiv.jpg

    Do there is cache on ? It might be due to old question is showing on cached page and answer do not match as it is expired and removed after 24 hrs.

    Thread Starter sherissa_r

    (@sherissa_r)

    Hi, I had the Cloudflare turnstile captcha turned on, but it did not display on the login page. There was no maths question activated.

    I’ve since deleted the plugin.

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