Plugin, Library searches open Admin page in popup

  • Resolved amrevnc

    (@amrevnc)


    3 years, 8 months ago

    I have migrated a live site to a staging domain on the same web host (Dreamhost). Although the migration went smoothly and the stage version seems correct on the front end, there is an odd behavior on the back end which I assume has the same cause:

    -On the “Add Plugins” page, when I search for a new plugin, I get a long spinner, and then a popup showing my Admin page.

    -Although all of my graphics appear to be displayed properly, viewing the Media Library causes that same behavior. When I select the Library from the Admin page menu, or try to select an item in the Library when adding an image to a page, I get a popup with the Admin page after a long delay.

    -In the latter case, as it keeps searching, duplicates of the popup keep opening.

    I searched the FAQ and forum and couldn’t find this addressed.

    Thank you,
    Jim

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey @amrevnc

    Thanks for the feedback! There are a few items in the FAQ that may provide a solution to this issue, this one may get you going.

    ? ? – Why is the Duplicator Plugin user interface (UI) having issues?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-package-038-q

    If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Cheers~

    Thread Starter amrevnc

    (@amrevnc)

    Thank you for the quick reply. But the FAQ link you sent is about a problem in the Duplicator UI. My issue is in the WordPress UI post-migration.

    I cannot submit a ticket because I was only migrating the one site and did not need Pro features.

    Regards,
    Jim

    Hey @amrevnc,

    Sounds good! We still help out with free users as well, if you can’t narrow it down feel free to submit a ticket and we can have a closer look if you want.

    Thanks~

    Thread Starter amrevnc

    (@amrevnc)

    That is kind of you, Cory. I will do so now.

    Thank you,
    Jim

    Ok thanks! We will have someone get with you soon.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Plugin, Library searches open Admin page in popup’ is closed to new replies.