[Plugin: JW Player Plugin for WordPress] [Plugin: JW player plugin for wordpress] Causes a 500 inter

  • Hey, I was wondering.

    Ever since i installed the JW player plugin for wordpress via FTP, It’s given me an internal server error every time i go to a post and check the media, specifically the video section of the media.

    It’s odd, and i know this plugin is the cause of it because I turned the plugin off and i could access my videos through the post area just fine.

    But when the plugin is on, i can’t access the video section at all when i’m trying to make a post. I always get the 500 internal server error.

    Is there a way to solve this error?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author JW Player

    (@longtail-video)

    @jubbz,

    For clarity, are you receiving this error when opening the Media Overlay while editing a post, or when going to the Media Library in the admin section?

    Also, out of curiosity how many items do you have in your media library?

    Thanks.

    Thread Starter jubbz

    (@jubbz)

    @longtail Video

    It’s the media Overlay. You know the area where you click the little video icon at the editor while making a post? And it opens up the menu, and you click on “Gallery” or “Media Library” to insert a video into a post?

    It’s those that show “500 internal server error” when the plugin is turned on.

    I can access the media library in the admin section just fine through the sidebar, it’s just that i can’t access it through the Posting menu.

    as for how many items… Do you mean how many pieces of Media? Like, how many videos/pictures/audio files I have?

    Or do you mean the menus in the media library? Because i only have images, Audio, and Video. (And of course, “All Types”).

    Plugin Author JW Player

    (@longtail-video)

    I meant how many actual media items you have… specifically images as we have uncovered an issue with the thumbnail dropdown leading to high resource usage.

    This might be causing your server issue.

    Thread Starter jubbz

    (@jubbz)

    mmm

    22,453 images and counting.

    70 videos and counting

    28 audio files and counting.

    So you’re telling me to get rid of my images? >_>

    Plugin Author JW Player

    (@longtail-video)

    Hi Jubbz,

    I’m not suggesting you get rid of your images. It’s just that the image thumbnail selector currently doesn’t limit the number of images you can choose from. WordPress also doesn’t cache this query so basically every time you view a page of media in the media overlay you’re loading 224530 images.

    In an upcoming release I’m going to cap these queries which should hopefully fix your problem.

    Thanks.

    Thread Starter jubbz

    (@jubbz)

    Ah, i see. Thanks!

    I had no idea that that was the issue, but thanks for clarifying. I’ll just wait for your next release then. ??

Viewing 6 replies - 1 through 6 (of 6 total)
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