Plugin just stopped working

Just a quick update. I disabled all the plugins and turned them back on, one by one, and it appears to break when I activate Visual Composer (Latest Version) Is there any work around for this?
Thanks again,

Martin

Hi Martin – really cool site that you got there!

We’ll look into this for you. Before we do, is it possible for you to test whether the same occurs if you switched themes?

I know that may be tough as it seems the theme you’re using – Porto – is a beast and includes the entire kitchen sink. So if you can do this in a staging or dev environment, it’ll be easier. Let us know if it’s the same result when switching to another theme? We’re trying to determine if this is a theme issue or not before looking for the need in the haystack.

Hi, thanks for the quick response. Yes I tried switching themes, I tried 2012 and 2015 and the problem persists. I can get it to share now when I deactivate Visual Composer but that obviously makes my site look a mess.

I really like you plugin and have it installed on another site on the same hosting and it works a dream. So I don’t think it is a hosting side issue.

Yours
Martin

PS If you need to log in to the backend to have a look or want me to send you my wp error log send me a PM.

An error log would definitely help us isolate the problem and figure out how to handle the issue.

Since I don’t want you sharing any personal login credentials or details here, please send my team a note to – support [at] 99robots.com – and please include a note that you are referring to the FREE version of Content Resharer, along with any additional details, and attachment of error log.

We can then try to troubleshoot and fix it. Thank you for the additional info.

@molesque71 – since we handled this issue offline, I’m going to mark this ticket resolved. If you have a chance, please leave a review so others can find this plugin. Thx.