[Plugin: Jetpack by WordPress.com] Shows Old WordPress Stats Page

  • I installed JetPack on one of my blogs without issue. Worked just fine.

    I then felt okay installing it on my main blog. Install and connection were without issue. The problem? The stats page is showing the old WP Stats page, not the new JetPack page. In addition, it’s just showing top referrers, links in, etc, and not the graph. It’s the old page, minus the graph. I figured it was a possible cache issue. I cleared cache. I restarted my browser. I logged in and out. I tried via a secondary browser. I uninstalled and reinstalled and reconnected. All showing the old stats page with JetPack properly installed.

    I thought, for a second, that this new plugin wouldn’t allow multiple uses of one WordPress.com account for multiple blogs. So I tried installing JetPack on my third blog to see if that was the issue. Install went by without a hitch, showing the new stats page and debunking that theory.

    I have no idea why I have the old stats page on 1 out of 3 installs. Any advice? (Have deactivated, un and reinstalled twice now. No go.)

Viewing 10 replies - 31 through 40 (of 40 total)

  • Hi, I’m glad my solution worked for someone else too.

    @kpont:

    Now why did that work? That was easy.

    When I read that creating a new user solved the problem, I thought “maybe just updating the ‘admin’ user will do” and it worked…

    I’ve been trying to figure out the differences between my two blogs (same hosting, plugins, wordpress version – one was ok and the other didn’t work).
    The blog that didn’t show the stats:
    – is installed in a subdirectory
    – was updated from 2.9 straight to 3.1

    Does this sound familiar to other people where jetpack stats didn’t work straight away?

    giacom8: my problem was a bit different in that one user saw the new stats while the other user saw the old stats. Both had admin privileges.

    The WordPress install was in the root directory and regular updates had been done whenever there were new versions of WP.

    Thread Starter firemom

    (@firemom)

    No, my WP is always up-to-date with the latest version, so I know I didn’t go from 2.9 to 3.1. I’m also not in a subdirectory on the blog that didn’t work — though I was on a blog that did work.

    Oh well… I hope that the people at wordpress.com will figure out what was wrong…

    Same problem here, and solved too by temporary last name change.

    It’s amazing, name changing worked for me too ??

    Thanks !

    Thanks for the tip about the name change – it worked like a charm! Must be something to do with the connection to the server!

    Just want to add +1 for updating the admin user. Stats immediately started working and it has been annoying me for quite a while!

    Thanks for the tip.

    just to add to this post. this also worked for me to. jetpack stats look really nice. glad to finally get them working.

    Renaming the user did not work form me ?? . My problem is that I can see the stats but not the graph.

Viewing 10 replies - 31 through 40 (of 40 total)
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