Some themes hard code a comment form in place. WordPress has a function (comment_form()
) that instead builds the comment form dynamically.
If your theme hard codes the comment form, you or the theme author will need to replace it with comment_form()
in order for Jetpack Comments to work correctly.
If your theme already uses comment_form()
, you should be all set.
If you continue to experience issues, I’d recommend deactivating all plugins other than Jetpack and see if the comment form works. If it does, start activating plugins one by one until the form breaks. At that point, you will have found a plugin conflict that you can report to us for investigation.
If none of this works, please get in touch with us at our support link. Include your site URL, theme name, active plugins, and a screenshot of your comment area.