Plugin issue

  • Resolved gst

    (@goldsourcetech)


    4 years, 2 months ago

    We had faced an issue that, when we install WooCommerce Plugin, only WooCommerce.
    It shows :
    Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /wp-includes/functions.php on line 4963
    The link you followed has expired.
    Please help, and if possible, we’d like to share temp admin access to you guy, please provide me with good email address will be appreciated.
    This issue happened about 2 weeks ago.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    @goldsourcetech –

    When you installed WooCommerce are you saying that was the only plugin you had installed at the time? If so, can you please try to switch to the TwentyTwenty theme and re-try?

    Also, what version of WordPress are you currently running? Is it up to date?

    Thread Starter gst

    (@goldsourcetech)

    Yes, I tried every thing.
    All up to date, and I did try all the themes even twentytwenty.
    Still can’t install.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

    Thread Starter gst

    (@goldsourcetech)

    We can’t even install WooCommerce, have you really read and understand my issue here?
    When I download, it show warning, which means I can’t install.

    Hi @goldsourcetech ,

    That message shouldn’t come from WooCommerce if you’re installing the latest version and are on the minimum supported PHP version to use WooCommerce (7.0). What PHP version does your site have and what version of WooCommerce are you installing?

    It also appears to be a warning and not an error that will stop processing. If it’s preventing installation and activation of WooCommerce, could you share a screenshot of what you’re seeing when it stops?

    If you’re still seeing that error with the current WooCommerce version and can’t activate it, there may be another plugin that’s creating that message that happens to run when you try to install WooCommerce. Are there any other plugins active? If so, does deactivating them help?

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @goldsourcetech. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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