Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi Nathan,

    We will help you with pleasure.

    Regards,
    Dima

    Thread Starter Natethebeast92

    (@natethebeast92)

    I just bought the premium version of the plugin…
    I cant find where to download it, i wasn’t sent anything…
    this is my order ID: EC-4KT98139TH567984L

    Let me know thank you (also i still need assistance with the home page)

    USUALLY when you purchase a plugin it gets downloaded onto your browser, this time it didn’t – i was charged $29 to my paypal account but my account on berocket.com says that nothing was purchased…

    Thread Starter Natethebeast92

    (@natethebeast92)

    Perhaps you sent it to my email… I no longer have the email: [email protected] but only [email protected] so if you are sending the plugin via email – send it to this one, otherwise please be in touch

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    PayPal is validating your payment. Current status – Pending until 03 Aug 2018
    I don’t know why. As soon as everything will be validated and PayPal will release your money you will have access to the download.

    Regards,
    Dima

    Thread Starter Natethebeast92

    (@natethebeast92)

    Ok fine, but in the meantime can you please assist me with my original problem which was embedding the infinite scroll on my homepage which was the main reason why i purchased the premium version and downloaded this plugin to begin with,
    thank you.

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Sure, but without site url I cannot do much.

    Regards,
    Dima

    Thread Starter Natethebeast92

    (@natethebeast92)

    Thread Starter Natethebeast92

    (@natethebeast92)

    It is a standard page (my homepage), not a shop page or a woocommerce page, i would prefer to keep it this way & have the ability to add the infinity load.. thanks

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    I did check your site. I see that our plugin is active. But what is the problem with?

    I don’t see there pagination. So there is nothing to load. And nothing is loading.

    How are you adding products to the homepage?

    Regards,
    Dima

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    https://docs.woocommerce.com/document/woocommerce-shortcodes/

    paginate – Toggles pagination on. Use in conjunction with limit. Defaults to false set to true to paginate .

    Thread Starter Natethebeast92

    (@natethebeast92)

    OK mr Dima, thank you for your help i really appreciate it…
    Sadly i won’t be able to wait 5 days for paypal to go through for august 3rd, is there any way that you can refund my purchase – thank you for being so responsive!!

    Thread Starter Natethebeast92

    (@natethebeast92)

    And if you can’t or don’t want to refund my purchase i would like you to send me the codes ASAP
    thanks

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    I did check PayPal again. I don’t have refund(as I don’t have your money) same as cancel buttons. You could check it from your side, maybe you have cancel button.

    As soon as PayPal will approve the payment you will have access to the plugin download, keys, invoice etc.

    Thread Starter Natethebeast92

    (@natethebeast92)

    Ok the $29 was removed from my paypal account, can you send the kids premium plugin over , thank you!

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    Login to berocket.com , open My Account page and download the plugin. There you can get the license and invoice if you need it.

    Regards,
    Dima

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Plugin Is Not working with my HomePage’ is closed to new replies.