• Resolved PramaWeb

    (@pramaweb)


    Plugin is not working | Bugs on all our websites

    Please fix it asap

    Thanks a lot

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hello,

    Thanks for using our plugins.

    Can you please provide more details about the issues you are experiencing?

    If you share your website URL, we can check what is causing issues on your sites (it is likely something unrelated to our plugin as we use our plugin on many of our own sites without any problems).

    Thanks

    Thread Starter PramaWeb

    (@pramaweb)

    Hi, we manage 180 website, all with your plugin. As you can see the bus is real and we have all website i this situation.

    Pleaae check image: https://ibb.co/B36zCdY

    Thread Starter PramaWeb

    (@pramaweb)

    The GDPR plugin, has disappeared from the front end, and the bottom wheel is also gone. Furthermore, as you can see from the previous post, everything is messed up in the backend…

    https://arcamotorsport.com/
    https://aiutoscarabocchio.it/
    https://reginamargherita.net/
    https://www.aziendatandalo.com/

    Please check image of our WP backend: https://ibb.co/B36zCdY

    The bug remains even by disabling all the site’s plugins, which are few and all very valid and common (SEO Yoast – Sucuri – iTheme – Worker GoDaddy)

    • This reply was modified 1 year ago by PramaWeb.
    • This reply was modified 1 year ago by PramaWeb.
    Plugin Author Moove Agency

    (@mooveagency)

    Hello,

    Thanks for using our plugins.

    We checked your sites and we can’t see any issues with the plugin. Based on the screenshot your provided, this issue is something related to CDN or CSS files.

    We recommend checking the console errors or Network (browser’s developer tab) errors to see why the CSS is not loading. This could be CDN, hosting or DNS server problem.

    Hope this helps.

    Thread Starter PramaWeb

    (@pramaweb)

    OK, thank you for the support. Maybe the issue is in my browser, because in other browser is working fine.

    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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