Plugin is not working

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  • Hi, did you carry out an e-mail test under Test Email tab?

    regards

    Hello,

    Same with me and I have entered every conceivable config.

    I have done test from test tab. This is when I change from smtp.domain.com to my actual smtp server given by my hosting.

    SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    Spent a few days back and worth with hosting provider – they have it working, it also works from Thunderbird, webmail and just now I’ve tried that other very popular SMTP mailer for WordPress that I won’t mention. Worryingly that worked too.

    I’ve always used this with gsuite email I was using this mailbox with my hosting provider.

    Version 5.2.2 WordPress
    Version 1.3.9.1 Of Your Plugin

    Please let me know if I can provide further info that could be of use.

    Many thanks for your time it’s valued.

    @kingfisher64, can you create a new support thread. It is best for us to manage one issue at a time.

    Thank you

    Yes no problem, I thought it might be the same issue so didn’t want to duplicate.

Viewing 4 replies - 1 through 4 (of 4 total)
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