Plugin is good but not showing UPS rates for United States

  • Resolved webdesigninglab

    (@webdesigninglab)


    6 years, 1 month ago

    Hello

    First of all thanks for making this plugin it’s really good. The problem we are facing is, it is not showing UPS shipping pricing when selecting country US. I have checked with other countries its working well. My shop base address is US. let me know if any possible solution is there.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @webdesigninglab

    What is the currency that is set on your UPS account?

    @webdesigninglab I found you have fixed the issue on your test site. May I ask how did you do that cause I’m having the same issue now?

    Plugin Author Piotr Jablonowski

    (@jablonowski)

    Hi,

    the plugin supports domestic and international shipping pricing in US. To find the reason why the rates do not show up, it’s best to check the debug mode in the plugin. In the plugin settings you need to select Dobug Mode.

    After you turn on this option, in the cart and order summary you will see error messages related to the data sent to the UPS’s API. Store administrators and managers will also see the very data sent to the UPS’s API.

    Please check if you get answers with error messages. If nothing appears, let me know, I will try to help you find a solution.

    ospiotr

    (@ospiotr)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 4 replies - 1 through 4 (of 4 total)
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