plugin is crashing my website

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    ?Hi, Please update to the latest Royal Elementor Addons (free) plugin version, 1.7.1001, to resolve this issue. Elementor PRO recently introduced some code-related changes, which caused the problem you’re experiencing. We’ve addressed this in the latest update, so once you’ve upgraded, everything should work smoothly.??

    Kind Regards,
    Nick

    thebrandstylestudio

    (@thebrandstylestudio)

    It appears to be working and fixed!

    My widgets don’t seem to be coming through though? It’s just got a blank space

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi,

    Thanks for using our plugin.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Please Include this Support Topic URL in the email.

    Kind Regards,
    Nick

Viewing 3 replies - 1 through 3 (of 3 total)
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