Plugin is crashing my site

  • Resolved sitegeistwebservices

    (@sitegeistwebservices)


    4 years, 3 months ago

    Hi

    When I’m editing or viewing products on my wordpress/woocommerce site I’m getting an error that is crashing my site. The error log displays the following info:

    [04-Dec-2020 16:33:51 UTC] PHP Fatal error: Maximum execution time of 120 seconds exceeded in /home/laterrasseduvill/chezvous.laterrasseduvillage.com/wp-content/plugins/product-delivery-date-for-woocommerce-lite/includes/class-prdd-lite-process.php on line 49

    The delivery date functionality is integral to the site and I have a tight deadline.

    Please let me know how I can fix this error.

    Thanks

    Andy

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @sitegeistwebservices,

    First of all, I apologize for the inconvenience caused to you due to this.

    Can you please share some information about your product set up and the delivery settings?

    Also, can I please request you to create a support ticket for this by sending an email to “support at tychesoftwares dot freshdesk dot com”? We can communicate in detail there on this issue and resolve the same asap.

    Regards,
    Priyanka Jagtap

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @sitegeistwebservices,

    Since we have not received anything back from you, we are marking this topic as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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