Plugin is blocking ThriveCart integration

  • Resolved davincikittie

    (@davincikittie)


    1 year ago

    On around February 21, the connection between my course platform (Thrive Apprentice, maintained by Thrive Themes) and my checkout software (ThriveCart) stopped working. I noticed that people who made purchases no longer got access to their courses. After Thrive Apprentice support investigated the situation, we found that the WordPress REST API Authentication Plugin is blocking the ThriveCart API connection.

    If I disable your plugin, my connections work again as expected. When I re-enable your plugin, ThriveCart is no longer able to see my list of Thrive Apprentice courses in the product setup. So I cannot use your plugin until this issue is fixed.

    I need to be able to exclude the?ThriveCart?API?from the WordPress REST API Authentication plugin. How do I do that?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abhiladdha07

    (@abhiladdha07)

    Hi @davincikittie,

    Thanks for reaching out.

    To exclude or whitelist the thrive API from our WordPress REST API Authentication plugin, you can follow the below steps –

    1. Within the WordPress REST API Authentication plugin’s dashboard, you can go to the Protected REST APIs tab.
    2. In the Protected REST APIs settings, you will see the list of all the endpoints that are available on your WordPress site and from that you can choose the Thrive Cart APIs and uncheck them and save the settings.

    Let us know if this helps. Looking forward to your update:)

    Thanks,
    Team miniOrange

    Plugin Support abhiladdha07

    (@abhiladdha07)

    Hi?@davincikittie,

    We’ve not heard back from you for your last enquiry and hence assuming that it has been resolved on your end. So, we are marking this thread as closed but you please feel free to create a new support ticket if you have any questions. We’d be happy to help:)

    Thanks,
    Team miniOrange

Viewing 2 replies - 1 through 2 (of 2 total)
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