Plugin inutile se non dannoso

  • bigportal

    (@bigportal)


    8 months ago

    Da quando ho installato il plugin, diversi conflitti con tutti i temi (generated press, ocean wp, astra ecc.). In particolare nel mio caso non permetteva la visualizzazione del menu su dispositivi mobili, causando la perdita del 90% il numero degli utenti. Tutto è ritornato alla normalità dopo la disattivazione del plugin

    English:

    Since I installed the plugin, several conflicts with all themes (generated press, ocean wp, astra etc.). In particular in my case it did not allow the menu to be displayed on mobile devices, causing the number of users to be lost by 90%. Everything returned to normal after deactivating the plugin

Viewing 1 replies (of 1 total)
  • Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @bigportal,

    Thank you for your feedback. I’m sorry you’re experiencing issues with Jetpack Boost. Despite testing myself with GeneratePress, OceanWP, and Astra, the menu problem on mobile devices didn’t appear on our end. To dive deeper, could you provide more specifics about your situation? Particularly, on which mobile OS and browser you’ve noticed this issue, alongside any other plugins or custom code that might be interacting with Jetpack Boost.

    Also, a step we recommend is disabling all Jetpack Boost features, then re-enabling them one at a time (focusing on Defer Non-Essential JS, Concatenate JS, and Concatenate CSS) to identify the cause.

    We’re keen to assist and improve your experience. Let us know the details or if there’s more we can do.

    Thank you!

Viewing 1 replies (of 1 total)
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