Plugin Interactive Geo Maps

  • Resolved g5f3r9k1b7

    (@g5f3r9k1b7)


    3 years, 5 months ago

    Hi,

    i tested the free version of your plugin, but it does not work on iPad !!!
    When tab on Australia and than i tab on US, there will shown the text from US in the position of Australia.
    CAn you please test my site on iPad? Thank you!!
    See this URL:
    https://2021.tribomar.com/map

    Kind Regards,
    Nicolaus Grunwaldt
    Diplom-Designer
    [email protected]

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Carlos Moreira

    (@carlosmoreirapt)

    Hi @g5f3r9k1b7
    Thank you for using the plugin and I’m sorry for the issue.
    The tooltip displaying on the wrong position might happen if you open the tooltip and then rotate your device (while the tooltip is open). Is this what’s happening?
    At the moment I’m not able to test on a real iPAD, only simulators, so not sure this is what you mean.
    Greetings, Carlos

    Thread Starter g5f3r9k1b7

    (@g5f3r9k1b7)

    Hi Carlos,
    no, i did not rotate my device!
    Don′t you test your Plugin on mobile-devices?

    Also when you can not test it, the issue is stays.
    You can only understand the bug, when test it on iPad.

    Thank you for felp!

    Kind Regards,

    Nicolaus Grunwaldt
    Diplom-Designer

    Plugin Contributor Carlos Moreira

    (@carlosmoreirapt)

    Hi @g5f3r9k1b7
    Yes, I try the plugin on mobile devices. I don’t have all devices, so for some I have to use simulators. I was able to try with a real iPAD Pro with iOS 15 on Safari and I don’t see the issue you mention. Can you specify which iPAD model and browser you are using so I can see if I have the opportunity to test also?

    Do you have by any chance any zoom option enabled on your browser that could be displaying the page bigger than usual?
    Greetings, Carlos

Viewing 3 replies - 1 through 3 (of 3 total)
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