Plugin installed and then site content disappeared!

hey sescacca;
I had a quick look and this is what I see;

Based on that the problem is with W3 Total Cache’s minify features. Disable those, clear cache and all should be fine. If not you might have to disable W3TC’s minify (which might have caused a clash with AO’s similar functionality by the way).

hope this helps,
frank

Same problem here. Fresh install and my whole frontend doesn’t load, but no problem on the back end. I am not running any cache plugin or using a CDN. The problem is around CSS: If I uncheck the option to optimize CSS, the site comes back. So there’s a failure somepleace. Any ideas? Many thanks

@inthedistance; good you narrowed it down the CSS, you probably have a syntax issue (missing }) in a CSS-file (or in inline CSS) and that breaks the CSS minifier. We have a fix that will be in AO 2.4.1 (hope to have that out later this week). You could try the beta of 2.4.1 (download it here) or you could use some online tool to check your CSS and find the culprit.

Great, thanks! I don’t have time to try the beta now, but I will dive into the CSS later. A quick check with a validator shows a few problems, so I’ll start there. These themes have huge stylesheets now, so I should also start by paring that back, too.

I had the same problem after updating to version 2.4.0, then I have tested this beta version and the site works fine again

I just got a chance to try the beta and it didn’t work for me. Still failing to display the site when I enable CSS optimization. I’ve put my CSS through a validator but I haven’t found any issues that would kill it. Still looking for problems, but any ideas would be great. Thanks

thanks for the confirmation @keylorcr

@inthedistance; ok, next on our list would be to;
* check php-error log for relevant errors
* disable “also aggregate inline CSS” and re-test
* and if that does not work try to exclude the linked CSS on by one to narrow down what causes the minifier crash

looking forward to your feedback!