Plugin incompatibility

  • Resolved djwilko12

    (@djwilko12)


    3 years, 9 months ago

    Hello
    We found an issue happening on our sites with your plugin activated. When you try to bulk edit products with “shop manager” role, and the products are drafts, after you try saving the changes, it takes you (redirect) to homepage. For example, try bulk assigning categories to multiple products. It wont allow you.
    If you try the same as admin, everything works ok. So the issue is happening with shop manager role only.
    We tried on different sites and always happens with your plugin activated. After deactivating it, the issue dissapeared. Please check and kindly release an update.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

  • Dear @djwilko12 ,

    Thanks a lot for bringing the issue to our attention.

    We were able to reproduce the issue at our end.
    Once we fix the issue, we will get back to you with the update.

    Thanks for your time and collaboration.

    Best,
    Popup Builder Team

    Thread Starter djwilko12

    (@djwilko12)

    Ok, waiting for your update. When do you estimate you will release it?

    Dear @djwilko12 ,

    Thanks a lot for getting back to us.

    There is no exact time for the release, but we are working hard to fix it as soon as possible and once we are done with it, we will let you know.

    Once again, thanks for reporting.

    Best,
    Popup Builder Team

    Hi,
    I also have a compatibility problem.
    When I update the plugin to v.3.84 the post “save draft” do not work correctly.
    – when click “save draft” button the site redirect to frontpage. I have to install the older version of popup builder to fix it for now. The older version that i currently use and not braking anything is v.3.75

    Hope you can help.

    Pk

    • This reply was modified 3 years, 8 months ago by Pk Gibson.

    Dear @pkgibson101 ,

    Thanks for reporting as well.

    We are aware of the issue and now the investigation is in process.

    Once we are done with the fix, we will get back to you with the update.

    Thanks for your patience and collaboration.

    Best,
    Popup Builder Team

    Dear @djwilko12 and @pkgibson101 ,

    Hope you are doing fine.
    As promised, we are back with great news.

    This is to inform you that the reported issue is fixed with the latest update of the plugin.
    So, please, update the plugin 4.0.3 version, and after clearing the cache check again.

    Please, keep us updated about the results.

    Best,
    Popup Builder Team

Viewing 6 replies - 1 through 6 (of 6 total)
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