Plugin in not working.

  • Resolved masterfugazi

    (@masterfugazi)


    3 years, 10 months ago

    Hello,

    I’m reaching out as my last resort, would be very helpful to our store to be able to use your plugin! Currently, the plugin is not working. I followed all of your trouble shooting recommendations, and still have not been able to get it to work. The site is built on a child theme of Divi. Tested it with the default theme nothing. Disabled all custom CSS related to our Woocommerce store still nothing. Disabled plugins related to our store, still nothing. Variable products still give an error.

    Any other recommendations you could provide would be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rishi Mehta

    (@rcreators)

    Hello,

    Are you using woocommerce default attribute and variations. Cause HTML of the selection of radio button is something different. Its not containing “attribute” in radio button name.

    Are you using Woo Variation or something similar kind of plugin ? Then it might be issue.

    Product is getting added to cart when i checked. Issue is, its not selecting variation from radio button. That’s why its adding default product to cart but if its actual variable product, it supposed to give error as there is no variation selected. So i think there is some issue on your understanding on variable product and how you set up it.

    Regards,
    Rishi Mehta

    Thread Starter masterfugazi

    (@masterfugazi)

    My apologies, I was able to get it to work, I didn’t realize there was a checkbox I had to enable, in the Woocommerce settings. -Great solution by the way!

Viewing 2 replies - 1 through 2 (of 2 total)
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