Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @bonaparteluisa

    I hope you’re well today!

    Could you please describe the issue a bit more?: for example – are you getting some errors in plugin settings or site dashboard or is it only about that there is popup that should show up but isn’t?

    If it’s about popup not showing – where exactly on page should it show up and when (e.g. after scroll, after some time/automatically or on click – if click, where)?

    Also, I noticed that you are using Autoptimize plugin and there is a lot of JS related errors in browser console – does disabling it (temporarily, for testing only) change anything?

    Please advise.

    Kind regards,
    Adam

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @bonaparteluisa,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Regards
    Nithin

Viewing 3 replies - 1 through 3 (of 3 total)
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