[Plugin: Gravity Forms Salesforce Add-on] Custom salesforce field

Hi all – have successfully integrated Gravity forms with SF integration into my wordpress site, but I am experiencing the same issue as above. I have a field (Picklist multi-select) in SF that is not porting the data into SF. The API is Please_contact_me_about__c

All other fields work fine getting into SF, but not this one. Could you suggest what I need to do to fix this. Thanks!

Update on mine: I could never quite get it working, so I reverted to the original version of the salesforce plugin, and simply changed the picklist multiselect in Salesforce to 4 separate checkbox fields.

Although not ideal, problem is solved, and all the data goes from our WP site with GF to SF with no problems!

Thank you. Ok, so in SF, you had to create 4 separate custom fields with Checkbox and add each to your form? I do not see a Custom Field in SF where you can select multi-select with checkboxes.

We created 4 fields, each one had one checkbox. And then to pass the “checked” status to Salesforce, I went in and created a “value” in GF for the checkbox of “1”

Making the value be 1 is what ultimately made the “checked” status translate across in Salesforce.

Thank you. Could you send me your page URL with the form so I can see what it looks like?

Sure thing. The form is here:

https://sustainableworks.com/sign-up/

Thing is, the 4 checkboxes that are solo are at the end of the form (3rd page), and there are required fields on the first 2 pages. But, the two checkboxes on page 1 use the same “value = 1” method to pass the “checked” status to Salesforce, so it looks identical on the last page, just four checkboxes in a row.

Thanks for sending. I decided to go with a Radio Button approach because I could not get the form to look the way I wanted. Not ideal, but will work. I appreciate the help. You can see the form at https://videobenefitsguy.com/?page_id=496

Best!

Glad to hear you got something working, cheers!

Jumping in a ways back – I’m having the issue where a multi-picklist in Gravity Forms is showing up as ‘Array’ in SF.

lshade, your modified version of the plugin did correct this (awesome!) but has subsequently nerfed all of the other drop-down (single-choice picklists) fields in the form. These now show up with blank values.

Wondering if there’s a quick tweak to correct this!

Same issue here with the multi-picklist returning “Array” only.
Any solution to this?

Can the Gravity Forms for Salesforce Add-on handle Custom SF Objects. Also, I want to use Gravity Forms to build a “calculator” and link to the Custom Object in SF to generate a price quote, can Gravity Forms do that?