Plugin giving a Fatal error back after update to 2.1.8

  • Resolved corelus

    (@corelus)


    3 years, 2 months ago

    After updating to the latest version (2.1.8), am not able to see w3c settings or other subpages related to the plugin. I am also not able anymore to see wp-plugins list from backend. I disabled w3c total cache, deleted & reinstall it again, then I wasn’t able to activate w3c plugins.

    Running Environment:
    Wordpress v 5.8
    PHP 7.2
    W3C Total Cache Plugin Pro

    and here is the debug error message:

    Uncaught W3TC\Util_WpFile_FilesystemOperationException in /wp-content/plugins/w3-total-cache/Util_WpFile.php:242 Stack trace: #0 /wp-content/plugins/w3-total-cache/Generic_Environment.php(19): W3TC\Util_WpFile::file_exists(‘/www/…’) #1 /wp-content/plugins/w3-total-cache/Root_Environment.php(28): W3TC\Generic_Environment->fix_on_wpadmin_request(Object(W3TC\Config), false) #2 /wp-content/plugins/w3-total-cache/Generic_Plugin_Admin.php(742): W3TC\Root_Environment->fix_in_wpadmin(Object(W3TC\Config)) #3 /wp-includes/class-wp-hook.php(303): W3TC\Generic_Plugin_Admin->admin_notices(”) #4 /wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #5 /wp-includes/plugin.php(470): WP_Hook->do_action(Array) #6 /wp-admin/admin-header.php(287): do_act in /wp-content/plugins/w3-total-cache/Util_WpFile.php on line 242

    Any help or idea how to resolve this issue?

    • This topic was modified 3 years, 2 months ago by corelus.
    • This topic was modified 3 years, 2 months ago by corelus.
Viewing 5 replies - 16 through 20 (of 20 total)

  • Up! This fatal could not be ignored.

    Regards, Francesco

    Steph

    (@sglaserliventus)

    Any update on this? We are still waiting for a fix to be released so this bug can actually be resolved. All of our clients are affected and we are having to run them on outdated versions of the plugin for over a month now.

    See the same issue here in our environment. Back-filling to 2.1.7 works for now. Looking forward to the 2.1.9 update. Thanks.

    Hello @vmarko

    I see there is a new version of W3 Total Cache plugin released. Does this new version fix this known issue you said you were working on?

    We have deactivated the plugin on about 50 WP sites so far. I know you sent a fix, much appreciated, but with so many sites we are waiting for a plugin release and don’t want custom work on each site.

    Thanks
    Monte

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @mpersinger

    Thank you for reaching out.
    I can confirm that the issue is fixed in the latest 2.1.9 release so you should make sure and update the plugin.
    Thanks!

Viewing 5 replies - 16 through 20 (of 20 total)
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