[Plugin: Gallery] Missing description on the images

Hello,

Actually, I found the style.css file and added the code. The results were the same as described in my previous comment.

Could you please provide a screenshot of the gallery in the admin panel. It is possible that the reason of this issue that you didn’t fill ‘description’ field in the admin panel.

I am also having the issue of no description showing up – https://raygungirls.com/visual-artists/
I entered the Description and Caption field in the Media section of WordPress, as I found no way to do that in the Gallery area.

You are using not our gallery plugin. Please contact to developer who has created this plugin.

Best regards,
Oksana

Oksana, I don’t understand what you want!

(1) When I download a photo into the gallery, at no time am I allowed to enter or change any information.
(2) Once the image is downloaded and part of the gallery, there doesn’t seem to be any way to edit it to add a “description”. The only option I have is the “delete” button below the image.
(3) I can go into my WordPress “media library”, however. There I can see all images downloaded into the BWS gallery. I can also edit each to add a “description” or a “caption”. But after adding both, neither the “description” nor the “caption” appears in the BWS gallery.

If I send you a screen shot of am image edit screen from the WordPress media library, it will show both a description and a caption.

If I send you a screen shot of the BWS gallery in view mode, you will see the images only.

If I send you a screen shot of the BWS gallery in edit mode, you will see all the photos, and each will have a delete button under it. There are no options to edit, or to insert a caption or a description.

I am not sending a screen shot because I don’t know which one you want.

Can you please help, respond more quickly, and be clearer as to what I should do to make your program work?

Thank you.

Andrew

Andrew,

There is a screenshot. Under image you can see a field for description, under that field – the ‘Delete’ link. If you don’t have such kind of view, then it is possible that your styles in the admin panel are incorrect. This means that you have too large image and description field is hidden for some reason.

Regards,
Oksana

I see no “screenshot”. When I use the “screenshot” link in your response above, I see a test image which only has a “delete” button below it, no “screenshot” or “description”. How can I correct this?

Andrew,

Please send us a screenshot of your Worpdress admin panel.

And here is a screenshot of our WP admin panel.

Regards,
Oksana