Plugin frontend on page only works right after clearing caches

  • Resolved rpksc93019

    (@rpksc93019)


    4 years, 8 months ago

    I’ve finished making a form and have added the shortcode to a page on my website. However, it only seems to work when I have just cleared the caches. After form is submitted, or on page refresh, only the security code part of the form appears. I’m using W3 Total Cache, and I’ve excluded the page from caching, but it’s still a problem. If it helps, after caching, the errors in the console say “jQuery is not defined” multiple times, but not after clearing caching.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    The problem may be related to some “script optimization” plugin like WP Rocket or Autoptimize. Please try excluding the page from that optimization to confirm the cause of the problem.

    If you indicate the address of the page that contains the booking form we can check the problem in detail and provide more exact info. If you prefer to share the address of the page in a non-public message you can send the message using the following contact form: https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

    given

    the errors in the console say “jQuery is not defined”

    you’re either aggregating or asyncing JQuery but you shouldn’t.

    hope this helps,
    frank

    Thread Starter rpksc93019

    (@rpksc93019)

    I add the individual web page URLs to be excluded from Minification in W3 Total Cache’s settings. That fixed the problem.

    Plugin Author codepeople

    (@codepeople)

    Thank you for the feedback!

Viewing 4 replies - 1 through 4 (of 4 total)
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