• Resolved jfleischauer

    (@jfleischauer)


    Have a weird issue that I’ve narrowed down to being with the Square plugin through plugin deactivation:

    I have a variable, virtual product that I don’t need to manage stock for. However, when the Square plugin is active (regardless of whether the “send details to Square” box is checked), “manage stock” is activated on all variations after the first one on the list and any changes do not persist after hitting save.

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  • elmdesignworks

    (@elmdesignworks)

    I don’t know if it’ll help you at all, but we ran into a similar situation, and the advice we got from tech support was to go into the main Products list in WooCommerce, click the Quick Edit link on the product you want to turn off Sync with Square for, and uncheck it there, and then save. From what I understood, that triggers a change in the database that unchecking it on the actual product edit page doesn’t. Or something.

    (This didn’t actually solve our issue, as we have products that have some variations that ship and some that are virtual, and we needed to turn off Sync with Square on one variation, but keep product management on the others, which is apparently something this new version of the plugin no longer supports. But hopefully it works for your situation.)

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    I have a variable, virtual product that I don’t need to manage stock for. However, when the Square plugin is active (regardless of whether the “send details to Square” box is checked), “manage stock” is activated on all variations after the first one on the list and any changes do not persist after hitting save.

    So in order to trigger this at will:

    Setup a variable product.
    Create variations, set them to virtual.
    Activate Square.
    Observe “manage stock” is now checked for the product variation.
    Try unchecking “manage stock” and save product.
    Observe nothing changes: “Manage stock” stays checked and ignores edit.

    Correct?

    Kind regards,

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread here or send a ticket via https://woocommerce.com/my-account/create-a-ticket/

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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