Hi there!
Ecwid team is here.
Many thanks for your feedback. We really appreciate it.
We should say that we’re actively working on the plugin improvement: recently, we released the updated version of the Ecwid plugin where we added the automatic cache cleaning tool. So all transient records will be automatically deleted from wp_options table once a month. Please, make sure that you use the latest version of our plugin — 6.10.5.
You can also forcibly clear the plugin cache on the plugin settings page:
- open the hidden plugin page available at
https://YOURDOMAIN.com/wp-admin/admin.php?page=ec-params
, where YOURDOMAIN.com
should be replaced with your site domain
- click on “Clear all caches” button at the bottom of the page
We have plans to continue to improve the way our plugin works with transient records for sure. I’ve shared your feedback with our plugin developers.
Can you detail what you mean by “This plugin is currently broken”? Do you experience any issues because of transients? If so, what are they? Please, give us as more details as you can so we could better understand the problem. The additional details will help us to “see” your workflow and check if we can find a way to improve our caching mechanisms.
We’d also appreciate if you tell us how many products you have in your Ecwid catalog and what version of the plugin you use on your site. These details will be helpful. Maybe you can give us the link to your published site where we can see your Ecwid products? This will help us to detect your Ecwid account ID and check the version of your plugin.
Always happy to hear from you!