• Resolved admintiger

    (@admintiger)


    The “woocommerce-gateway-paypal-powered-by-braintree.2.1.0.zip” file is corrupt and cannot be unzipped.

    • This topic was modified 6 years, 10 months ago by admintiger.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @admintiger,

    Can you please check on another computer as I am able to download/unzip the file perfectly as expected. You can also get the zip file from here https://cld.wthms.co/RVh95d

    Cheers!

    Thread Starter admintiger

    (@admintiger)

    I tried from that alternative URL using a different Windows 7 computer and the same thing happened. The zip file downloads with no problem, but the unzipping process hangs under Windows 7 with an error message about not being able to create a path to a .css file.

    Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @admintiger

    This definitely looks like something pertaining to your computer like a permission issue. Can you try on another computer preferably a Linux or a mac machine and check if this is still happening.

    Cheers!

    Thread Starter admintiger

    (@admintiger)

    I unzipped the file under Linux without any difficulty. The problem under Windows isn’t due to a permission problem. It is that the wc-braintree.min.css filepath in the zip file isn’t a valid path under Windows.

    Thread Starter admintiger

    (@admintiger)

    Further to my post above, the filepath isn’t valid because it is too long. File and folder names combined contain too many characters.

    madeincosmos

    (@madeincosmos)

    Automattic Happiness Engineer

    Hi @admintiger,

    Thanks a lot for the explanation! I see what you mean, Windows allows the full file path to contain only 256 characters or less. The easiest way to work this around will be to unzip the files to a root folder with a short enough path (such as C:/tmp/). Other suggestions can be found in this article:

    https://theitbros.com/destination-path-too-long-error-when-movingcopying-a-file/

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin file cannot be unzipped’ is closed to new replies.