Plugin Fails after update

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter rockitman

    (@rockitman)

    I resolved it by deleting the entire plugin, and reinstalling it.

    Plugin Author Jamie Fraser

    (@thejfraser)

    hey,

    it looks like a file was missing when you downloaded the plugin (which sometimes happens with any plugin)

    the correct action is to re-download it like you did!

    I have a similar issue (absolutely love your plugin btw, it’s probably the most used, most important plugin we have outside of our caching and seo plugins of course lol).

    When I tried to update from 1.3.0 to 2.0.10 the parsing of the shortcode snippets just stopped working. They were still getting included in the page load but just as [php snippet=20] instead of actually pulling in the data for that snippet.

    Would deleting and reinstalling as rockitman did work for this situation too (assuming it’s even a different issue, it might be the same issue, I’m not sure). And if deleting/reinstalling the plugin works, will that kill all my currently existing snippet data or would that be safe in the database? Because I can’t afford to lose that (it’d geek up my site).

    Thanks!

    Plugin Author Jamie Fraser

    (@thejfraser)

    Hi Teameccr,

    The latest version of the plugin does have the option to change the shortcode in use.

    If a file was missing then I think an error would be flagged rather than just the shortcode-code displaying.

    Double check that the plugin is enabled, that other shortcodes work in the same location, and that the plugin’s shortcode option has not been changed from “php” in it’s settings page.

    Cheers

    Sorry I think I may have misrepresented the issue we’re having.

    The plugin works fine right now. When we create a new entry in the plugin, it creates the shortcode which we then copy/paste into our posts/pages/etc.

    But – when we go to update the plugin to this latest version, after the update if you go to one of our pages that has a shortcode in it, the shortcode itself shows instead of the contents of that entry.

    For instance if I created a new entry in the plugin and it was a simple <?php echo "hello world!";?> output – before the update ‘hello world!’ would show on any page that we add the shortcode to. But after the update if you view the page it would simply show [php snippet=20] where it should be showing ‘hello world!’.

    Does that explain the issue better or should I take a couple of screenshots?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Plugin Fails after update’ is closed to new replies.