Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter michaelwilding

    (@michaelwilding)

    I have some more updates on this. It seems that the plugin is deleting some entries straight after they have been entered. I entered an event, published it, it was displayed under its permalink but not under the venue or in the listings.

    The permalink is https://www.whatsonthefringe.com/listings/sleeping-with-straight-men/ but if you click on the venue you will see it is not listed there and it is not listed in the listings either. It is also not displayed in the back-end listings.

    This is quite an urgent bug. I was wondering if you offer premium support for the paid version?

    Thanks

    Michael

    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    we do (we answer throughout the day on our pro forums, we visit here less regularly).

    however, your problem is pretty simple I think, could it be because the event is past and you’re not filtering by past event in your admin area?

    It probably doesn’t show in your searches because they show only future events.

    Thread Starter michaelwilding

    (@michaelwilding)

    Hi Marcus,

    I have actually just joined as a pro member anyway, which I had been planning to do.

    Unfortunately that is not the problem, we have checked that. It also turns out that since the 9th Jan we have had hundreds of listings that have been published disappear and most recently all entries published have disappeared. Double checking this it is still happening, often when entering an event and publishing it is working for a few minutes before being removed or just leaving the permalink like above without connecting it to the venue properly.

    Would you rather continue this discussion in the Pro Forums?

    Thanks,

    Michael

    Thread Starter michaelwilding

    (@michaelwilding)

    Just a thought, could this be a date issue with the dates being entered not actually going into the database correctly?

    The strange thing is that most that have been published no longer have working permalinks which indicates they must have been removed and as far as I am aware things in the past still have active permalinks but don’t show in the display.

    we’ll continue it there since you posted already ??

Viewing 5 replies - 1 through 5 (of 5 total)
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