[Plugin: eShop] The options a customer has chosen doesn’t show in order admin

  • Resolved DivaVocals

    (@divavocals)


    15 years, 9 months ago

    When I view an order in my order admin, I can see all of the order details EXCEPT the specific product option the customer has chosen. In other words a customer chooses a T-Shirt in Size medium I see which T-Shirt he ordered, but not the color her chose. I looked, but I don’t see setting which controls the options display in the order admin.. So how do I “turn this on”??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous User

    (@anonymized-3085)

    On the order details page are you saying the option details don’t show in the ‘cart’? It should be automatically shown.

    Thread Starter DivaVocals

    (@divavocals)

    They show in the customers cart when the customer checks out, but on the admin page (WP Admin>EShop>Orders) the options chosen by the customer do not display.. Looking at it again this morning, it appears that part of the “Item or Unit Data” data is truncated on the order admin side.. I’ve included screen shots of both the admin order view, and what the customer sees after adding product to the shopping cart..

    https://i39.tinypic.com/2vi60c8.jpg
    https://i40.tinypic.com/21n1dep.jpg

    Anonymous User

    (@anonymized-3085)

    answered elsewhere – and fixed for new orders in the next release.

    Thread Starter DivaVocals

    (@divavocals)

    Answer posted here:
    https://www.quirm.net/punbb/viewtopic.php?pid=3270#p3270

    If you have access to phpmyadmin or similar you can make a quick change now – change the varchar size for item_id in the wp_eshop_order_items table from 30 to 255

Viewing 4 replies - 1 through 4 (of 4 total)
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