Plugin Error on wordpress 5.6.2

  • Resolved kaxad

    (@kaxad)


    4 years ago

    Hello, I have a problem with this plugin. whenever I go to settings, mark the filters I want and then press save changes. it starts loading for long time and after 10 seconds, it will show error shown in this screenshot -> https://i.gyazo.com/39ad9fd083eec21ac8671abedb14dec6.png. I really need this plugin, I’d appreciate if you help me. thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Anton Bond

    (@antonbond)

    Hi,
    most likely this error is not related with WordPress 5.6.2. On your screenshot I see only problem with redirecting.

    Anyway to tell for sure need to check log files or enable wp debug function to see where is exactly problem.

    So please do this first.

    Regards.

    Thread Starter kaxad

    (@kaxad)

    Hello, I debugged and I found this error in scripts
    https://i.gyazo.com/aaffa9bbb08bf812fb194d9731ce1780.png

    • This reply was modified 4 years ago by kaxad.
    Thread Starter kaxad

    (@kaxad)

    No, I don’t think thats the problem, I still can’t find Logs, it doesn’t show where problem is.

    Plugin Author Anton Bond

    (@antonbond)

    Hi.

    Yes, it seems like this script doesn’t relative to the issue.

    You should enable wp debug function first as I wrote before. After try to save filters again. If there is an error again you should see it. if not, try to find debug.log log file inside the /wp-content/ directory and send it.

    Thread Starter kaxad

    (@kaxad)

    https://www.mediafire.com/file/rkglwevst6ixl3r/debug.log/file
    Hi, I did as you told me, Here is Debug file, some of the words there are in Georgian, so translate might be needed.

    Plugin Author Anton Bond

    (@antonbond)

    I found only this PHP fatal error in your logs:
    PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 15746840 bytes) in /wordpress/plugins/wpcomsh/2.7.11/footer-credit/footer-credit-optimizations.php on line 20

    So try to increase php memory limit or disable for a while this plugin “wpcomsh” and check it.

    Anyway this issue not relevant to the filters plugin. There is nothing to fix, thanks.

    • This reply was modified 4 years ago by Anton Bond.
    • This reply was modified 4 years ago by Anton Bond.
    Thread Starter kaxad

    (@kaxad)

    Yes, I tried to increase php memory, it didn’t fix problem, I couldn’t disable wpcomsh, because it was must-use plugin.
    So there’s no actual fix to it right?

    Plugin Author Anton Bond

    (@antonbond)

    I can’t say for sure. Only way to fix it totally recheck your site and code.

    As I wrote this issue isn’t relevant to the filters plugin.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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