Plugin doesn’t work for me

  • Resolved paulabender

    (@paulabender)


    5 years, 1 month ago

    I can’t make the plugin work, it does anything. I don’t now if is there something in the website that is preventing the plugin to work.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Vagelis

    (@eboxnet)

    I am sorry about that. I see you already removed the plugin so I guess you don’ t need any help with it.

    I ‘ll mark this as resolved.

    vicowilliams

    (@vicowilliams)

    Hi

    I’m experiencing the same problem. The shortcode is removed, but nothing appears.
    Is there something i need to configure after installation?

    Thanks.

    Plugin Author Vagelis

    (@eboxnet)

    Hello @vicowilliams, I am not sure what you mean “the shortcode is removed”.
    Yes, there is an options page for the plugin, you can find this under WooCommerce options.

    vicowilliams

    (@vicowilliams)

    I mean that the shortcode is somehow elaborated, and it is not present as text in the product page. But the “related product” section doesn’t show up. It is not present as html, so it seems like the shortcode is elaborated without output.

    Plugin Author Vagelis

    (@eboxnet)

    So you tried to add the shortcode in your product template and it didn’t work, right?

    What’s your setup on the plugin options page?
    What theme do you use?
    Was the plugin working at some point?

Viewing 5 replies - 1 through 5 (of 5 total)
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