Plugin doesn’t work anymore

  • Resolved powsey

    (@powsey)


    1 year ago

    Hello, the plugin used to work fine and it hasn’t for months now.

    We use a professional shared Google Drive and we would like to share one of our folders to our guests. Settings and shortcode are up, plugin shows the embed explorer.

    However it constantly displays “There are no items here the folder is empty”.

    When clicking on the refresh button, the two root folders appear. And then nothing. It is impossible for us to go through the different children sub folders. As soon as you click on one of the two root folders, you’re back to “There are no items here the folder is empty”. Click on refresh, back to root and so on. So basically, the plugin cannot be used at the moment whatsoever.

    We thought that was a cache issue. Tried different settings.

    The only thing I can say is when we click on “reset API cache”, it works but only once. So we can navigate once to the different folders and view files. But as soon as you reload the page, you’re done. It’s a one shot.

    Something is terribly wrong.

    Can someone help please?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Prince

    (@princeahmed)

    Dear Powsey,

    We’ve noticed that you’ve submitted a ticket to our support system. We wanted to let you know that we have responded to your inquiry. Please take a moment to review our reply by checking the ticket in our support system.

    Thread Starter powsey

    (@powsey)

    Hello I just did.

    But you’ll probably find interesting that this is the second ticket I open. The other one was #235 Integrate Google Drive Pro empty and slow

    I opened it 2 months ago and never got answered :/

    More or less the same issue but just so you guys know how long answers can be… if any…

    anywheresa

    (@anywheresa)

    These guys are scammers. I am also getting no support and paid for Pro Version.

    Reporting them to WordPress, so that they cant produce anymore plugins on .org.

    Plugin Author Prince

    (@princeahmed)

    The issue has been resolved for #powsey.

    Dear @anywheresa,

    Could you kindly provide us with your support ticket number? This will enable us to delve into your case and offer the necessary assistance to resolve your issue efficiently.

    Warm regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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